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At Motor Electrical Shop (“us”, “we”, or “our”), operating at us3cconnect.com, we are committed to protecting the privacy of our industrial and commercial clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our industrial motors and related products.
1. Information We Collect
We collect the following types of information to process your orders and improve our services:
- Personal Identification Information: Name, company name, email address, phone number, shipping/billing address
- Payment Information: Credit/debit card details (processed securely through PCI-DSS compliant gateways), PayPal account information
- Transaction Data: Purchase history, order details, product preferences (e.g., Dayton motors, Fasco blowers, Ametek vacuum motors)
- Technical Data: IP address, browser type, operating system, referring URLs
- Communication Data: Correspondence with our support team regarding motor specifications or payment inquiries
2. How We Use Your Information
We use your information solely for business purposes related to industrial motor sales:
- Process and fulfill orders for HVAC motors, gear motors, and specialty industrial components
- Provide customer support for technical inquiries about products like furnace ventilator replacements or farm duty motors
- Generate commercial invoices for international shipments
- Improve our product offerings based on purchase patterns (e.g., popular Bison gear motors or Dayton replacement motors)
- Prevent fraud and enhance payment security for high-value industrial transactions
- Comply with legal obligations related to commercial equipment sales
3. Data Sharing and Disclosure
We maintain strict confidentiality of your information with these exceptions:
- Payment Processors: Share necessary transaction details with PCI-DSS compliant payment gateways
- Shipping Providers: Disclose delivery information to logistics partners for order fulfillment
- Legal Requirements: May disclose information when required by law or to protect our rights
- Corporate Accounts: With your consent, share order information with designated users in your organization
We never sell your personal data to third parties for marketing purposes.
4. Data Storage and Security
Your data is protected with industrial-grade security measures:
- Military-grade 256-bit SSL encryption for all transactions
- Tokenization technology for recurring purchases of frequently ordered motors
- Regular third-party security audits of our systems
- No storage of complete payment data on our servers
- Secure storage of commercial documentation for tax and warranty purposes
Data is stored on secure servers with access limited to authorized personnel handling motor sales and support.
5. Your Rights
As a valued industrial client, you have the right to:
- Access and review your personal data we hold
- Request correction of inaccurate information (especially important for shipping details)
- Request deletion of data not required for legal or operational purposes
- Opt-out of non-essential communications
- Receive clear information about data processing for your motor purchases
To exercise these rights, contact our Michigan-based support team.
6. Cookies and Tracking Technologies
We use essential cookies to:
- Maintain your session during the checkout process for multi-motor orders
- Remember preferences like currency selection for international clients
- Analyze website traffic patterns to improve our industrial product offerings
We do not use intrusive tracking for marketing purposes. You may adjust browser settings to manage cookies, though this may affect checkout functionality.
7. International Data Transfers
As we serve commercial clients worldwide (excluding certain Asian and remote regions), data may be transferred internationally for:
- Order fulfillment of specialized motors like evaporative cooler motors or dual shaft motors
- Payment processing in local currencies
- Compliance with regional commercial regulations
All transfers maintain the security standards outlined in this policy.
8. Policy Updates
We may update this policy to reflect changes in our industrial motor business practices. Significant changes will be communicated to repeat purchasers of products like Fasco motors or draft inducer venter motors.
Contact Us
For privacy-related inquiries regarding your industrial motor purchases:
Email: [email protected]
Phone: +1 (248) XXX-XXXX (9AM-5PM EST)
Address: 1166 Corpening Drive, Southfield, US 48034
Motor Electrical Shop – Protecting your data with the same commitment we bring to our industrial motor quality since 2015.
